Our sustainable success is built on clear principles, strong commitments, and deeply rooted values. Our policies translate this vision into concrete actions: they are based on our Sustainable Development strategy and influence each of our decisions.
This coherent framework structures our practices, inspires the trust of our partners, and reflects a responsible corporate identity, forward-looking and committed to shared progress.
Beyond technical performance, SMTI relies on a set of strong values that guide its choices, shape its culture, and inspire the conduct of every action. These principles direct our teams in the pursuit of excellence, customer satisfaction, and the creation of sustainable and responsible growth.
Clients are at the heart of SMTI’s priorities.
We constantly listen to their needs and requirements, mobilize all necessary resources to ensure their satisfaction, and rely on responsive, attentive personnel to meet these needs effectively.
SMTI relies on an ethical, competent, and committed workforce to ensure smooth operations.
We continuously invest in skill development through training, recruiting top talent, and retaining key resources. SMTI also values teamwork and fosters a genuine spirit of shared objectives.
SMTI encourages innovation and initiative among employees by promoting continuous improvement and valuing ideas.
Through an agile and structured organization, SMTI is able to face constraints and propose relevant, comprehensive, and tailored solutions for every situation.
SMTI ensures strict compliance with laws and regulations.
We provide employees with a safe and balanced legal and social framework while committing to equality and promoting equal opportunities.
SMTI sets clear strategic goals and engages in a process of continuous improvement.
With sustained growth, SMTI successfully undertakes increasingly ambitious and complex projects.
Ethics lie at the heart of SMTI’s culture. Inspired by the international standard ISO 26000, our Code of Ethics embodies our core values of responsibility, transparency, and respect. Serving as a true guiding compass, it directs every decision and ensures that our actions reflect the highest standards of integrity and trust.
SMTI’s governance is based on integrity, transparency, and responsibility at all levels. Every decision incorporates a sustainable approach and clear communication with all stakeholders.
SMTI places respect for human rights at the core of its activities, ensuring equality, diversity, and inclusion.
Monitoring and reporting mechanisms are in place to prevent risks and ensure compliance with the principles of the International Labour Organization (ILO).
SMTI promotes a work environment based on fairness, trust, and safety. Our policies support training, risk prevention, and the inclusion of vulnerable individuals.
Committed to an environmental approach, SMTI focuses, among other things, on reducing its environmental impact by optimizing resource use and managing its energy performance.
Integrity and transparency guide all of SMTI’s activities. The company enforces a strict anti-corruption policy and promotes an ethical and responsible value chain.
SMTI places the satisfaction of its partners at the heart of its priorities, emphasizing fair practices, responsive after-sales service, and personalized support, while ensuring the protection and confidentiality of their data.
Aware that sustainable economic development goes hand in hand with social and local development, SMTI is actively committed to contributing to community development, particularly in the areas of health, education, and technology.
Our policies form the foundation of our sustainability commitments. They guide our actions and decisions to ensure compliance with laws, regulations, and international standards, while responding rigorously and transparently to the expectations of our clients, partners, and employees.
Our policies are based on the following commitments:
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